Shipping & Return Policy

At Anatolia Looms, every rug and kilim is carefully selected with a focus on quality, authenticity, and timeless craftsmanship. We want your shopping experience to feel personal, transparent, and enjoyable from start to finish.

Each piece is individually photographed and inspected before shipment to ensure it arrives exactly as shown. If you have any questions before or after your purchase, we are always happy to assist.

🧶 Packaging
All rugs and kilims are carefully folded, protected with multiple layers, and securely packaged to preserve their shape, texture, and craftsmanship during transit.

🚚 Shipping
• Worldwide shipping available
• A tracking number is provided for every order once dispatched
• Delivery times may vary depending on destination and customs processing

🔄 Returns & Exchanges
We want you to shop with confidence and truly love your piece.

• Returns are accepted within 3 days of delivery
• Exchanges are accepted within 14 days of delivery
• Items must be returned in their original condition
• Please contact us before returning or exchanging any item

📩 Need Help?
For any shipping-related questions, feel free to contact us:

Email: hello@anatolialooms.co
Instagram: @anatolialooms