Terms of service

Welcome to Anatolia Looms.
By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General Information

Anatolia Looms specializes in handwoven, one-of-a-kind rugs and kilims sourced directly from artisans.
Each item is unique in nature, and slight variations in color, texture, or pattern are a natural characteristic of handcrafted textiles.

Product Information & Accuracy

We make every effort to display product descriptions, measurements, and photographs as accurately as possible.
However, due to differences in screen settings and the handmade nature of our products, minor variations may occurand do not constitute a defect.

Pricing & Payment

  • All prices are listed in the selected currency at checkout.

  • Payment is required in full at the time of purchase.

  • Anatolia Looms reserves the right to update prices or correct errors at any time without prior notice.

Orders & Acceptance

  • Placing an order constitutes an offer to purchase.

  • We reserve the right to accept or decline any order at our discretion.

  • Once an order is confirmed and dispatched, it cannot be modified or cancelled.

Shipping

Shipping details, estimated delivery times, and customs information are outlined in our Shipping Policy, which forms part of these Terms.

Returns & Final Sale

Due to the one-of-a-kind, handcrafted, and collectible nature of our rugs and kilims:

  • All sales are final.

  • Returns or exchanges are not accepted, except in cases of verified shipping damage or incorrect items.

Any issues must be reported within 48 hours of delivery, accompanied by clear photographic evidence.

Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Anatolia Looms and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

Anatolia Looms shall not be held liable for:

  • indirect or consequential damages,

  • delays caused by shipping carriers or customs authorities,

  • variations inherent to handmade products.

Our total liability shall not exceed the purchase price of the item in question.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how data is collected, used, and protected.

Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable international commerce principles, without prejudice to mandatory consumer protection laws applicable in your country of residence.

Contact Information

For any questions regarding these Terms, please contact us at:
📧 anatolialooms@gmail.com
📸 @anatolialooms